Frequently Asked Questions

Expert Advice at Your Fingertips

We believe an informed customer is a happy customer. Here are the answers to the questions we hear most often.

  • How often should I change my filters?

    Every 1-3 months depending on usage and pets.

  • What is included in the Driftwood Comfort Plan?

    Annual maintenance, priority scheduling, and repair discounts.

  • Why is my AC freezing up?

    Usually due to restricted airflow or low refrigerant levels.

  • Do you offer emergency services?

    Yes, we provide priority scheduling for urgent repairs.

  • What is a SEER rating?

    It measures the cooling efficiency of your air conditioner.

  • How long does a furnace typically last?

    Between 15 to 20 years with proper maintenance.

  • Do you service all brands?

    Yes, we service all major HVAC manufacturers.

  • Is a heat pump better than a furnace?

    It depends on your home; we can provide a custom assessment.

  • What are the signs of a gas leak?

    A rotten egg smell or a whistling sound near the furnace.

  • Do you offer financing?

    Please call our office for current financing options and specials.